Privacy Policy

1. Data Controller

This privacy notice has been prepared by MIALOV ("Company") in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") to inform you about the processing of your personal data. The Company acts as data controller.

2. Personal Data Processed

The following personal data may be processed:

• First and last name
• Email address and phone number
• Shipping and billing address
• Order and payment information
• IP address and cookie data
• User behavior data (page views, clicks)

3. Purposes and Legal Bases

• Processing orders and payments — Performance of contract
• Shipping and delivery operations — Performance of contract
• Customer service support — Legitimate interest
• Compliance with legal obligations — Legal requirement
• Marketing and analytics activities — Explicit consent

4. Data Sharing

Your personal data may be shared with: payment infrastructure (iyzico Payment Services Inc.), shipping operations (MNG Kargo), analytics services (PostHog — EU-hosted), and cloud infrastructure providers (Vercel, Railway). All transfers are made in accordance with Articles 8 and 9 of KVKK.

5. Your Rights

Under Article 11 of KVKK, you have the right to:

• Learn whether your personal data is being processed
• Request information about the processing
• Learn the purpose and whether it is used accordingly
• Know the third parties data is transferred to
• Request correction of incomplete or inaccurate data
• Request deletion or destruction of data
• Object to outcomes arising from automated processing
• Claim compensation for damages caused by unlawful processing

Submit your requests to: support@mialov.com

6. Cookies

Our website uses cookies to improve your experience and collect analytics data. You can manage your cookie preferences through your browser settings.

7. Changes

This notice may be updated as needed. Changes will take effect from the moment they are published on our website.